Privacy Information
Introduction
This Privacy Policy explains how Irah Goodwin Web Development collects, uses, and protects personal data when you use this website or get in touch about web design services. If there is anything you would like to know that is not covered here, please get in touch.
How We Process Personal Data
We only collect and use personal data where we have a valid reason to do so. This may include responding to enquiries, discussing potential services, providing quotes, carrying out contracted work, managing payments, and meeting legal or accounting obligations.
Depending on the situation, the lawful basis we rely on may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, or our legitimate interests in running and improving our business.
Contact Form Enquiries
If you contact us through the website form, we collect the information you provide, such as your name, email address, phone number, and the details of your enquiry. We use this information to respond to your message, discuss your requirements, and, where relevant, take steps at your request before entering into a contract for services.
Contact form submissions are processed securely through our website and delivered to our email inbox using third-party service providers, including Resend. While we do not use the contact form to build a separate marketing database, enquiry details may be stored in email systems and hosting or infrastructure logs where reasonably necessary for operating the website and handling your enquiry.
We do not use contact form information for unrelated marketing, and we only keep enquiry information for as long as reasonably necessary to respond to your message, manage any ongoing business relationship, and comply with legal, tax, or accounting requirements.
Who We Share Your Data With
We may share personal data with trusted third-party service providers who help us operate the website and run the business. This may include website hosting providers, analytics providers, email delivery providers such as Resend, and domain or infrastructure providers. These providers only process personal data on our behalf where necessary for the relevant service.
International Transfers
Some of the third-party services we use may process personal data outside the UK. Where this happens, we take reasonable steps to make sure appropriate safeguards are in place.
Visitors to Our Website
When visitors access our website, https://irahgoodwin.co.uk/, we use third-party tools such as Google Analytics to collect standard website usage information. This helps us understand how visitors use the site, improve performance, and keep the website user-friendly.
Google Analytics may collect information such as pages viewed, approximate location, device/browser information, and interactions with the website. Google Analytics uses cookies and may process IP address information in order to provide these statistics.
If you object to Google Analytics collecting data, you can download a browser add-on to prevent it: https://tools.google.com/dlpage/gaoptout
Consent for Analytics and Advertising
Our website uses a cookie banner to allow you to manage your cookie preferences. Analytics and advertising cookies are only enabled if you provide consent. If you choose not to allow these cookies, the relevant tracking technologies will not be used during your visit.
How We Use This Data
Information collected through website analytics may be used to:
- Monitor website performance
- Understand how visitors navigate and use the site
- Improve usability, content, and accessibility
- Measure the effectiveness of marketing and advertising activity
Data Retention
We only keep personal data for as long as reasonably necessary for the purpose it was collected. Enquiry information may be retained for a limited period to manage communications and business records. Where services are provided, data may be retained for longer where required for legal, tax, accounting, or contractual reasons.
Transport Layer Security
Our website uses Transport Layer Security (TLS) to help protect data transferred between your device and our website.
Third-Party Links
Our website may include links to third-party websites. If you follow those links, please note that those websites have their own privacy policies and practices. We are not responsible for the content, privacy policies, or data handling of third-party websites.
Your Rights
Depending on your circumstances, you may have the right to:
- Be informed about how your data is used
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Request restriction of processing
- Request transfer of your data in certain circumstances
- Object to certain types of processing
- Not be subject to automated decision-making, including profiling, where applicable
If you would like to exercise any of your rights, or if you have any questions about this Privacy Policy, please get in touch and we will do our best to help.